If within 10 days from the date of reception of your purchase you are unhappy with your KiWAMi purchase please contact us by email kiwamicanada@live.com or telephone (+1 613 262 4581). We will do our best to find a solution to the problem with you.
Please make sure you check your order as soon as possible after receiving it. Note any error in the model, colour, size and quantity of each item.
All garments should be tried on over top of underwear and without removal of the labels or tags.
In the case of a simple product return, Euro Multisports Distribution will re-imburse you for the total amount you paid for the item excluding the delivery cost.
In the case of a product exchange (size / colour), the cost of re-delivery is the responsibility of the customer.
In all cases, the customer is obliged to return the product to Euro Multisports Distribution in perfect condition, unsoiled, unmarked, undamaged in any way, in it’s original packaging, with the original labels and tags attached and accompanied by the purchase invoice. In the case of non-conformity to any of these conditions, Euro Multisports Distribution reserves the right to refuse an exchange or re-imbursement.
